A Receptionist is the initial point of interaction for guests at a hotel. They are responsible for delivering excellent customer care, overseeing check-ins and check-outs, and resolving guest issues. Moreover, they often conduct tasks such as answering phone calls, booking rooms, and providing facts about the property and its amenities. Concierge
A Hotel Associate is the primary point of greeting for guests at a lodging establishment. They are responsible for offering excellent customer support, managing check-ins and check-outs, and addressing guest issues. Furthermore, they often conduct tasks such as taking phone calls, booking rooms, and providing information about the property and its
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